Privacy Policy
At Harrisonburg Storage Unit, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services. By visiting our website or renting a storage unit from us, you agree to the practices described in this policy.
Your Privacy Matters
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing details, and identification information provided during reservations or account creation.
Payment Information: Details required to process payments securely.
Usage Information: Data such as your IP address, browser type, pages visited, and time spent on our site.
Communication Data: Any information you provide when contacting us through forms, email, or phone.
2. How We Use Your Information
We use the information we collect to:
Provide, manage, and improve our storage services.
Process payments and issue invoices.
Communicate with you regarding reservations, inquiries, or service updates.
Ensure the security of our facilities and services.
Comply with legal obligations.
Improve our website and customer experience.
3. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your data in limited circumstances:
Service Providers: With trusted third parties who assist us in payment processing, IT services, or customer support.
Legal Requirements: If required by law, regulation, or court order.
Business Transfers: In case of a merger, acquisition, or sale of assets.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking tools to improve functionality and user experience. These help us remember your preferences and analyze site traffic. You can disable cookies in your browser, but some features of the website may not function properly.
5. Data Security
We take reasonable technical, physical, and administrative measures to protect your personal data against unauthorized access, loss, or misuse. However, please note that no method of electronic storage or transmission is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
Access and request a copy of the personal information we hold about you.
Request corrections to any inaccurate information.
Request deletion of your personal data, subject to legal or contractual obligations.
Opt out of marketing communications at any time.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.
8. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from them.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us.